Closy vs other chat bots

They answer questions. Closy sells products

Askbox, Jivo and Chatbase help with support: answer, capture a contact. Closy knows your catalog, shows product cards, leads to a purchase and hands a ready lead to your CRM. Below is a point-by-point comparison with sources.

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Closy vs other chat bots
	Closy	Askbox	Jivo	Chatbase
Selling products
What it knows about your site	Yes: The whole site and catalog: sitemap, product pages, YML and feeds	Partly or different: Site up to 30 pages, documents PDF, DOCX, CSV, TXT, MD	Not verified: Ask the vendor	Not verified: Ask the vendor
Product cards: photo, price, link	Yes: Yes	No: No catalog or cards	Not verified: Ask the vendor	Not verified: Ask the vendor
Add to your shop's own cart	Yes: Yes, into the shop's native cart	No: No cart	Not verified: Ask the vendor	Not verified: Ask the vendor
Upsell and objection handling	Yes: Upsell card and a sales playbook: objections, closing	Not verified: Ask the vendor	Not verified: Ask the vendor	Not verified: Ask the vendor
Channels and CRM
Channels	Yes: Website widget, the shop's Telegram bot, the owner's personal Telegram, Instagram	Partly or different: Widget and its own Telegram bot	Partly or different: Website chat, MAX, Telegram, VK, Viber, WhatsApp, email	Partly or different: Widget, WhatsApp, Messenger, Instagram, Slack
Leads	Yes: Telegram (each team member or a group), amoCRM, Bitrix24, webhook, API	Partly or different: Telegram and CSV	Partly or different: CRM integrations exist, ask for the list	Partly or different: Zapier and API on higher plans; amoCRM and Bitrix24 not found in its integrations list
Team and sites	Yes: Team roles, multiple sites	No: No roles stated, one site per account	Not verified: Ask the vendor	Partly or different: Members by plan: 2, 3, 5
Quality and data
Reply checks	Yes: Every reply is checked before sending: no invented prices, no pasted links, plus nightly self-checks	No: Accuracy is not guaranteed, per its terms	Not verified: Ask the vendor	Not verified: Ask the vendor
Where customer data goes	Yes: Our own language model on our own servers in Belarus: data is not sent to OpenAI, the US or China	Partly or different: Requests go to model providers: OpenAI, Anthropic, Google, Microsoft, DeepSeek, Baidu (per its privacy policy)	Not verified: Ask the vendor	Partly or different: Data is only accessible to your agent and not used to train models (per Chatbase)
Live check	Yes: Enter any site URL and see the bot in a minute	Partly or different: Free plan	Partly or different: Free chat without AI, 14-day trial	Partly or different: 7-day trial
Price
Plans	Yes: From $29 per month (300 dialogs), $149 (2,000), $399 (6,000). 7 days free	Partly or different: Free 0 BYN (30 days or 100 answers), Pro 50 BYN per month (1,000 answers), Max 150 BYN per month (unlimited, white label)	Partly or different: Chat from 0 RUB, paid plans from 742 RUB per month per operator (billed for 2 years). AI operator is a separate module: 11,041 RUB per month (billed yearly, 2,000 chats)	Partly or different: Hobby $40 per month (700 credits), Standard $150 (4,000), Pro $500 (15,000). 20% less when billed yearly

Selling products

What it knows about your site

Closy: Yes: The whole site and catalog: sitemap, product pages, YML and feeds
Askbox: Partly or different: Site up to 30 pages, documents PDF, DOCX, CSV, TXT, MD
Jivo: Not verified: Ask the vendor
Chatbase: Not verified: Ask the vendor

Product cards: photo, price, link

Closy: Yes: Yes
Askbox: No: No catalog or cards
Jivo: Not verified: Ask the vendor
Chatbase: Not verified: Ask the vendor

Add to your shop's own cart

Closy: Yes: Yes, into the shop's native cart
Askbox: No: No cart
Jivo: Not verified: Ask the vendor
Chatbase: Not verified: Ask the vendor

Upsell and objection handling

Closy: Yes: Upsell card and a sales playbook: objections, closing
Askbox: Not verified: Ask the vendor
Jivo: Not verified: Ask the vendor
Chatbase: Not verified: Ask the vendor

Channels and CRM

Channels

Closy: Yes: Website widget, the shop's Telegram bot, the owner's personal Telegram, Instagram
Askbox: Partly or different: Widget and its own Telegram bot
Jivo: Partly or different: Website chat, MAX, Telegram, VK, Viber, WhatsApp, email
Chatbase: Partly or different: Widget, WhatsApp, Messenger, Instagram, Slack

Leads

Closy: Yes: Telegram (each team member or a group), amoCRM, Bitrix24, webhook, API
Askbox: Partly or different: Telegram and CSV
Jivo: Partly or different: CRM integrations exist, ask for the list
Chatbase: Partly or different: Zapier and API on higher plans; amoCRM and Bitrix24 not found in its integrations list

Team and sites

Closy: Yes: Team roles, multiple sites
Askbox: No: No roles stated, one site per account
Jivo: Not verified: Ask the vendor
Chatbase: Partly or different: Members by plan: 2, 3, 5

Quality and data

Reply checks

Closy: Yes: Every reply is checked before sending: no invented prices, no pasted links, plus nightly self-checks
Askbox: No: Accuracy is not guaranteed, per its terms
Jivo: Not verified: Ask the vendor
Chatbase: Not verified: Ask the vendor

Where customer data goes

Closy: Yes: Our own language model on our own servers in Belarus: data is not sent to OpenAI, the US or China
Askbox: Partly or different: Requests go to model providers: OpenAI, Anthropic, Google, Microsoft, DeepSeek, Baidu (per its privacy policy)
Jivo: Not verified: Ask the vendor
Chatbase: Partly or different: Data is only accessible to your agent and not used to train models (per Chatbase)

Live check

Closy: Yes: Enter any site URL and see the bot in a minute
Askbox: Partly or different: Free plan
Jivo: Partly or different: Free chat without AI, 14-day trial
Chatbase: Partly or different: 7-day trial

Price

Plans

Closy: Yes: From $29 per month (300 dialogs), $149 (2,000), $399 (6,000). 7 days free
Askbox: Partly or different: Free 0 BYN (30 days or 100 answers), Pro 50 BYN per month (1,000 answers), Max 150 BYN per month (unlimited, white label)
Jivo: Partly or different: Chat from 0 RUB, paid plans from 742 RUB per month per operator (billed for 2 years). AI operator is a separate module: 11,041 RUB per month (billed yearly, 2,000 chats)
Chatbase: Partly or different: Hobby $40 per month (700 credits), Standard $150 (4,000), Pro $500 (15,000). 20% less when billed yearly

Yes
Partly or different
No
Not verified

What to choose

You only need answers to common questions

On a small site without a catalog a simple bot is enough: Askbox or Chatbase cover an FAQ for less. Closy would be overkill.

You need live operators and telephony

If the core is a team of operators, calls and one inbox, look at Jivo. Closy is not a call center replacement.

You run an online shop

If the bot must pick products, show price and photo, add to cart and hand a lead to amoCRM or Bitrix24, that is what Closy is built for.

Data location matters

If you don't want customer conversations going to foreign model providers, Closy runs its model on our own servers in Belarus.

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